Each product goes through a thorough cleaning process, all prior data is removed, and a clean copy of the operating system is installed. We re-inspect, clean, and shrink-wrap your order before shipment.
The Visual Inspection process involves a 40-point inspection. Our Certified Technicians inspect equipment for any cosmetic or operational issues. Issues are rare as equipment comes to us guaranteed operational from working environments. Our technicians also perform basic functionality tests (e.g. testing the hard drive, microphone, speakers, camera, etc.).
All equipment goes through a custom process conducting comprehensive hardware testing of:
In the rare instance equipment fails testing, a mac of all trades Certified Technician reviews the reported issue and performs the necessary repair. Machines with technical limitations or moderate to severe cosmetic blemishes are sold “As-Is” in a separate clearance section.
Equipment has passed all testing at this point. In the Repack stage, units are cleaned again, shrink-wrapped, and labeled. Equipment is stored in our Finished Goods warehouse until sold.