I got my daughter a MacBook Air for her 11th birthday and she absolutely loves it. It looks brand new and works perfectly. We got it on the date of delivery. This is our third purchase. We first got a 2009 MacBook which we still have and still works perfectly. We also purchased an iPad mini which came in great condition and still works like new. I have recommended this site to many friends because their products are in great condition and in great working order. Customer service is great also. The people that I have dealt with have always been very respectful and helpful!!!!