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Buyer's Guide
Are AppleCare Warranties transferable?
 
Due to the fact an AppleCare Warranty can only be transferred once and to maintain the privacy of our sellers, AppleCare Warranties are not transferable to the purchaser's name. The AppleCare warranty is however valid for hardware repair. The warranty is linked to the serial number of the machine. In the rare event of a hardware failure, you can have the machine serviced by your nearest Apple Authorized Service Provider. AppleCare phone support is not available on items we represent having remaining AppleCare Warranty.
Are OS disks/installers included?
 
No OS disks or flash installers are included with any machines we ship. Computers 2011 and newer have Internet Recovery built-in, allowing access to re-install the OS.

Computers ship with an operating system (OS) pre-loaded on the hard drive. The version of OS is denoted in each item's listing. We encourage all customers to upgrade to the latest compatible operating system through the Mac App Store (FREE upgrade).
Battery life guarantee for laptops.
 
Batteries are guaranteed to work at least one (1) hour under normal operating conditions as part of our 90-day standard warranty. However, batteries are consumable and are not covered under the 15-month extended warranty.

Further information on how to maximize the life of your battery can be found at Apple's Support Site.

Do you have a retail store?
 

To maintain the lowest pricing in the industry, we do not operate as a traditional retailer. Our facility consists of offices and a warehouse void of any showroom. The only way to browse products is through our website. All orders are processed online (even for local customers in the metro Tampa area). You have the option during online checkout to select "In Store Pickup." Once your order has completed online, you are welcome to contact us to setup a pickup time (which is by appointment only the next business day). Please email any inquiries to Customer Service. We look forward to serving you!
Do you offer special discounts?
 
Reduced pricing is available in the Volume Buyers section of the website typically for purchases of five (5) or more items.

Our pricing is the lowest in the industry.

Coupon codes are valid once per household only.
How do you refurbish your Macs?
 

The machines we purchase normally come from a working environment. The vast majority of them are already 100% operational. Here is a brief synopsis of the refurbishing process:

  • All hardware components are tested. If any component fails hardware testing, it is replaced.
  • Each machine is inspected for cosmetic damage.
  • Each machine is physically cleaned inside and out to the best of our ability.
Once an item sells, we test and inspect it a second time for quality-control purposes. All items ship with a 90-day warranty unless otherwise noted.
Is this site secure?
 

Absolutely. www.macofalltrades.com has been validated to have a secure SSL certificate which provides industry standard data encryption of information transferred from your computer to the website. Serving the Apple community since 1995 with tens of thousands of happy customers, we have an A+ Rating with the Better Business Bureau. We have been Macworld Magazine advertisers since our inception.

mac of all trades is a BBB Accredited Business. Click for the BBB Business Review of this Computers - Used in Tampa FL

Requirements for Mac OS X upgrades.
 
Below are the system requirements for Mac OS X Lion, Mountain Lion, Mavericks, and Yosemite. Please note, all updates require Mac OS 10.6.6 (Snow Leopard) or higher. They can only be purchased through Apple's App Store.

Mac OS 10.7 Lion:

Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2.0GB RAM

Mac OS 10.8 Mountain Lion/Mac OS 10.9 Mavericks/Mac OS 10.10 Yosemite:

MacBook Late 2008 (aluminum) or Early 2009 (plastic) and newer
MacBook Air Late 2008 and newer
MacBook Pro 13-inch Mid 2009 and newer
MacBook Pro 15-inch Mid/Late 2007 and newer
MacBook Pro 17-inch Mid/Late 2007 and newer
iMac Mid 2007 and newer
Mac Mini Early 2009 and newer
Mac Pro Early 2008 and newer
XServe Early 2009 and newer

What forms of payment do you accept?
 
We accept PayPal, VISA, MasterCard, Discover, and American Express. We also accept school POs (some restrictions apply). Most orders are processed through the website. We normally process larger orders offline (requiring an advance wire transfer, check, or credit card).
How many do you have in stock?
 
If you exceed our stock on a particular item in your shopping cart, the quantity you input will automatically adjust to the maximum we can ship. This happens before payment information is required. Volume discounts are available on select items in the Volume Buyers section.
Can I upgrade the machine?
 
Upgrades are offered in drop-down menus on the detailed product listing page. We offer competitive pricing on RAM and hard drive upgrades. Our most popular upgrade is the Extended Warranty.

Any other related items are available in the Peripherals section of the website.
Definitions of cosmetic conditions.
  Fair Condition: The equipment is in good condition with the exception of the cosmetic or operational defect(s) noted. Click on the item description to see the particular cosmetic or operational defect. Equipment having excessive wear or operational defects is sold in the Clearance section In the rare event you are unsatisfied with your Clearance item purchase, notify us within seven (7) days of delivery; we will provide return shipping and issue a full refund.

Good Condition: The equipment has accrued normal wear for its age and may have slight cosmetic defects which do not affect operation.

Excellent Condition: The equipment is more than two (2) years old and has accrued very minimal wear for its age.

Mint Condition: The equipment is less than two (2) years old, is like-new condition, and has no cosmetic defects.

New - Open Box: Equipment is less than six (6) months old, is in mint condition, and includes all original items from Apple.

New - Factory Sealed: The equipment has never been used, arriving to us factory sealed in its original packaging. The box may have been opened by us to verify the configuration and all peripherals are present. It includes all original items from Apple.